Help Center

FAQ

SHIPPPING, PAYMENT, ORDER MANAGEMENT

SHIPPING - HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

SHIPPING - HOW CAN I TRACK MY ORDER?

SHIPPING - WHEN WILL MY TRACKING INFORMATION APPEAR?

SHIPPING - WHEN IS MY SHIPMENT STATUS UNCHANGED?

SHIPPING - WHY DO I HAVE TO PAY AN EXTRA FEE FOR SHIPPING COMPANY TO RECEIVE MY ORDER?

SHIPPING - HOW TO CANCEL MY ORDER?

SHIPPING - WHERE DO WE SHIP FROM ?

SHIPPING - HOW DO WE SHIP AND WHAT IS THE PRICING?

SHIPPING - WHY DIDN'T MY ORDER COME IN ON PACKAGE?

PAYMENT - HOW CAN I PAY FOR MY ORDER?

PAYMENT - WHICH CURRENCY ARE YOU USING ON YOUR WEBSITE

PAYMENT - WHY COULDN'T I COMPLETE MU ORDER BECAUSE OF "ZIP CODE" ERROR?

PRIVACY POLICY - HOW CAN I TRUST YOUR STORE?

PRIVACY POLICY - WILL MY CARD'S INFORMATION BE KEPT OR STOLEN?

ORDER - HOW CAN I PLACE AN ORDER?

RETURN - WHAT IF I RECEIVED A DEFECTIVE/DAMAGED ITEM?

RETURN - WHAT IS THE SHIPMENT AND RETURN POLICY?

MISC - WHAT SOULD I DO IF I PROVIDE YOU A WRONG SHIPPMENT ADDRESS?

MISC - TRACKING SHOWS "RETURNED TO SENDER", WHAT SHOULD I DO?

STILL NEED HELP?